Refund policy
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Sweet Customs By Hannah will not accept returns or exchanges. All sales are final unless the item you purchased is defective.
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In the event you receive a defective item, damaged item, or are missing an item from your order, please contact Sweet Customs by Hannah at: sweetcustomsbyhannah@gmail.com within 7 days of delivery.
- Be sure to include order number, description of issue and pictures/videos.
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Sweet Customs By Hannah will issue a replacement item or store credit.
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Damaged or defective items, which have been customized will not receive a credit or replacement.
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